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Microsoft Outlook: Basic

 Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the emails and meeting invitations sent among employees.

Course Objective

In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

This course is the first in a series of two Microsoft® Office Outlook® 2013 courses. It will provide you with the basic skills you need to start using Outlook 2013 to manage your email communications, calendar events, contact information, tasks, and notes.

Target Audience

This course is intended for people who have a basic understanding of Microsoft® Windows® and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Training Methodologies

  • Training is hands-on using easy-to-follow step-by-step instructions.
  • Instructor-Led Training (ILT) on live exercises of each topic.

Trainer

Training will be conducted by our experienced local trainer who has more than 10 years of experience with relevant certification.

Course Content

Lesson 1: Getting Started With Outlook 2013

  • Navigate the Outlook Interface
  • Perform Basic Email Functions
  • Use Outlook Help

Lesson 2: Composing Messages

  • Create an Email Message
  • Check Spelling and Grammar
  • Format Message Content
  • Attach Files and Items
  • Enhance an Email Message
  • Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages

  • Customize Reading Options
  • Work with Attachments
  • Manage Your Message Responses

Lesson 4: Managing Your Messages

  • Manage Messages Using Tags, Flags, and Commands
  • Organize Messages Using Folders

Lesson 5: Managing Your Calendar

  • View the Calendar
  • Manage Appointments
  • Manage Meetings
  • Print Your Calendar

Lesson 6: Managing Your Contacts

  • Create and Update Contacts
  • View and Organize Contacts

Lesson 7: Working With Tasks and Notes

  • Manage Tasks
  • Manage Notes

Lesson 8: Customizing the Outlook Environment

  • Customize the Outlook Interface
  • Create and Manage Quick Steps 

Course Duration

1 Day

Course Time

9am to 5pm

Course Fee

$195.00

(Group Discount of 10% for 3 or more participants)

Course Dates

Call for Dates