ITIL Foundation Training
Course Objective
ITIL Contributes value to the organization by alignment of IT to Business. By using ITIL service, quality can be improved, higher availability, gradual cost reductions and better cost-justification. Improve effectiveness to meet quality requirements, increase flexibility and adaptability (Adopt & Adapt).
ITIL help organizations in:
- Reducing IT costs
- Increased Quality and Decrease Risk
- Improved Decision Making
- Increased Productivity
- ITIL provides clear and effective communication.
- ITIL embraces a practical approach to service management do what works.
Target Student
The ITIL Foundation certification is open to individuals who require basic knowledge about the ITIL framework and how it will be executed to enhance the quality of ITSM within an organization, as well as IT professionals who work in organizations that have adopted and adapted ITIL and want to continue to make a contribution to an ongoing service improvement program or Application managers, project managers and business managers who are directly involved in IT.