Microsoft Outlook (Basic & Intermediate)

Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to such as messaging, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.

Course Objective

In this course, you will become familiar with the Outlook interface, and then use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; and customize the Outlook environment to suit your personal preferences. Students will be able to use the advanced features in Outlook to manage the advanced options for message, contacts, and calendar management and perform more advanced tasks such as task assignment, journaling, sharing workspaces, and backing up to data files.

Target Audience

This course is intended for people who have a basic understanding of Microsoft® Windows® and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Training Methodologies

Trainer

Training will be conducted by our experienced local trainer who has more than 10 years of experience with relevant certification.

Duration

2 Days

Time

9am to 5pm

Course Dates

Call for Dates

Course Fee

S$370.00

Group Discount of 10% for 3 or more participants

Training Venue

10 Anson Road #31-12
International Plaza
Singapore 079903

Available Funding

SDF Grant, UTAP Funding & SkillsFuture Credit

VTeach Pte. Ltd.

Tel: +65 6673 4479
admin@vteach.com.sg
www.vteach.com.sg

Course Content

Lesson 1: Getting Started With Outlook

Lesson 2: Composing Messages

Lesson 3: Reading and Responding to Messages

Lesson 4: Managing Your Messages

Lesson 5: Managing Your Calendar

Lesson 6: Managing Your Contacts

Lesson 7: Working With Tasks and Notes

Lesson 8: Customizing the Outlook Environment

Lesson 9: Configure Advanced Message Options

Lesson 10: Advanced Message Management

Lesson 11: Advanced Calendar Management

Lesson 12: Advanced Contact Management

Lesson 13: Managing Activities by Using Tasks and Journal Entries

Lesson 14: Sharing Workspaces with Others

Lesson 15: Managing Outlook Data Files